At Populargoodtrends, we respect and value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit and make purchases on our website. By using our website, you agree to the terms outlined in this policy.
1. Information We Collect
We collect personal information that you provide to us when you make a purchase, sign up for our newsletter, or contact us for customer support. This may include:
Personal Identification Information: Name, email address, shipping address, billing address, phone number.
Payment Information: Credit card details account information (we use third-party payment processors to handle payments securely).
Shopping Preferences: Order history, products you’ve viewed, and other preferences relevant to our services.
We also collect non-personally identifiable information automatically as you use our website, including:
Cookies and Tracking Data: We use cookies to enhance your shopping experience, such as remembering your shopping cart, language preferences, and other settings.
2. How We Use Your Information
We use your personal information to:
Process and fulfill orders: To complete transactions, deliver products, and provide customer service.
Improve our website and services: We analyze customer behavior to better tailor our product offerings and improve user experience.
Marketing and Promotions: If you opt in, we may send you promotional emails about new products, discounts, and updates related to our services.
Legal Compliance: We may use your information to comply with legal requirements or enforce our terms and conditions.
3. How We Protect Your Information
We take security seriously and use industry-standard encryption technologies to protect your personal information during transmission and storage. Our website is equipped with Secure Socket Layer (SSL) encryption to safeguard sensitive data.
While we take reasonable precautions to protect your information, no system can be completely secure. We cannot guarantee the absolute security of your personal data.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with trusted third parties in the following cases:
Service Providers: We use trusted third-party providers for payment processing, shipping, and email marketing. These providers are authorized to use your information only to perform services on our behalf.
Legal Requirements: We may disclose your information if required to do so by law, regulation, or legal process, or in response to lawful requests by public authorities.
5. International Transfers
Since our company is based in Hong Kong, your personal information may be transferred to and processed in Hong Kong or other countries where we operate or where our service providers are located. By using our website, you consent to such transfers.
6. Your Privacy Rights
As a user, you have the following rights regarding your personal information:
Access and Correction: You can request access to your personal data that we hold and request corrections if it is inaccurate or incomplete.
Opt-Out: You can opt out of receiving marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
Deletion: You may request that we delete your personal information, subject to legal or contractual retention requirements.
To exercise your privacy rights, please contact us at Sale@populargoodtrends.com. We will respond to your request within 30 days.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website, including:
Session Cookies: Temporary cookies that are erased once you close your browser.
Persistent Cookies: These remain on your device until they expire or you delete them.
You can control cookie settings through your browser, but please note that disabling cookies may affect the functionality of some parts of the site.
8. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe we have inadvertently collected information from a child, please contact us immediately so we can delete the information.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page. We encourage you to periodically review this page for the latest information on how we protect your privacy.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:
Email: Sale@populargoodtrends.com
Address: FLAT/RM 511 5/F MING SANG INDUSTRIAL BUILDING, 19-21 HING YIP ST, KWUN TONG KL, HONG KONG
Thank you for choosing populargoodtrends. Your trust is important to us!